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<div class="main-title"><span>Secure & <font>Safe</font></span></div>

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<div aria-controls="collapseOne" aria-expanded="true" class="card-header collapsed" data-toggle="collapse" href="#collapseOne" id="headingOne" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>IS IT SAFE TO ORDER CANNABIS ONLINE IN CANADA?</span></div>

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<div class="main-info"><span>We are one of the only premium online mail order marijuana sites in Canada and we are one of 400+ dispensaries in in Canada that are currently not operating under the Canadian government approved medical marijuana process. To qualify under the Canadian licensed producer system, you&#39;ll need to get a doctor&#39;s approval and Health Canada&#39;s permission to purchase from one of the 38 licensed producers.<br />
There are about 50 mail order marijuana sites in Vancouver. Vancouver has been shipping product in the mail since the 90&#39;s and to date, we know of not a single person who has ever had a legal challenge with receiving cannabis in the mail.<br />
We only sell brand and brand. We do they because we know and researched these product to meet and exceed our high standard our customers come to expect.<br />
If you&#39;re looking for a premium online dispensary without the premium price we offer new products everyday from organically grown marijuana flowers to innovative high potency concentrates. Dream Harvest has one of the widest selection products that are all at lowest price possible. How? We have a lower marketing cost and a high level of repeat customers. Through our volume we get discounts other online vendors can&#39;t match. All of this comes with great customer service 7 days a week. All of this makes us the number one premium Online Dispensary in Canada. We serve members in all of the major cities and even small towns in rural areas. Our goal has always been focused on building long term relationships. If you are loyal to us we will enroll you in our friends and family program.<br />
Here you will find Canada&rsquo;s top Cannabis brands online. Our focus is to support key weed and extract brands who pride themselves on producing a high quality product that stays consistent with every online order. Through Dream Harvests curated research we offer our community the highest quality cannabis products. Our team is continually trying to improve your experience by offering premium product, new product, product recommendations, and truly caring about your health and welfare. Please, if you have a suggestions or feedback don&#39;t be shy to share it with us - we are in this to offer you the best possible experience.<br />
<b>CUSTOMER SERVICE 7 DAYS A WEEK</b>&nbsp;- We know our customers have busy schedules and convenience is a huge part of why you want to support one Dream Harvest. Our team is committed to responding in the same day in order to answer any product related questions or technical difficulties you might have, all questions and feedback are welcome.<br />
<b>OPTIMIZED FOR MOBILE ORDERING</b>&nbsp;- Our customers have the ability to order weed online with their phones. Our site is optimized to ordering weed from your mobile phone as easy as possible&gt; We built our site to be completely mobile-responsive<br />
<b>SAME DAY APPROVAL</b>&nbsp;- Our team is dedicated to ensure your onboard processing is as seamless as possible - to get you started right away, you must over the age of 19 to sign up for Dream Harvest&rsquo;s medical cannabis service.<br />
<b>ENHANCED USER EXPERIENCE</b>&nbsp;- Cannabis is a very unique product with different benefits, product categories, and effects, and with that being said, we also have to stay up-to-date with extract advancements and technological advancements. Each new visit will introduce you to something new. To say there is a lot of unknown variables in how we shop for cannabis might be the biggest understatement ever.<br />
Packages are double sealed so they are odorless and sent through Canada Post Express (1-3 business days) in standard packaging that does not disclose the contents on the package or labelling.<br />
We have an industry-leading success rate with our shipping methods! </span></div>
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<div aria-controls="collapseTwo" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapseTwo" id="headingTwo" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>How TO ORDER CANNABIS ONLINE IN CANADA?</span></div>

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<div class="main-info"><span><strong>Ordering Marijuana Online Is Simple</strong> YOU MUST BE 19+ AND HAVE A CANADIAN ADDRESS<br />
Please Read Our Terms &amp; Conditions&nbsp; </span>

<ul>
	<li><span>1. All deliveries must be to a Canadian address</span></li>
	<li><span>2. To buy marijuana products from&nbsp;Harvest Dreams you must be at least 19 years old</span></li>
	<li><span>3. Harvest Dreams assumes no responsibility for lost orders due to: </span>
	<ul>
		<li><span>&ndash;&nbsp;stolen packages/contents during transit or after delivery&nbsp;(we also do not replace packages marked as delivered or when no signature is requested)</span></li>
		<li><span>&ndash; wrong address given by the customer</span></li>
		<li><span>&ndash; damage to order by postal service</span></li>
		<li><span>&ndash; expired PO BOX numbers</span></li>
	</ul>
	<span> </span></li>
	<li><span>4. Prices and availability of products are subject to change without notice</span></li>
	<li><span>5. You are not a citizen or resident of the United States of America</span></li>
	<li><span>6. You are not affiliated in any way with any law enforcement</span></li>
</ul>
<span> <strong>Replacement Package Policy</strong> If your package is lost in transit or confiscated by authorities, we will send you a FREE ONE TIME REPLACEMENT PACKAGE PER ORDER for the full value. The replacement package is in the form of product or store credit. No refunds. If you are in a non-guaranteed area &ndash; Nunavut, Northern Quebec, Northern Ontario, Northwest Territories, Yukon or Norway House, Manitoba &ndash; you will be ordering at your own risk and will not be receiving a replacement package due to the higher % of postal theft and confiscated packages in these areas. We do not offer replacement packages for orders that requested no signature when the tracking number states delivered.<br />
If the package never scans delivered and a reasonable amount of time has passed to seek a resolution a package of equal value and similar product will be sent. Customers are covered for 1 missing package, missing package constituted by never scanning delivered.<br />
Any replacement must be sent signature required. Any attempt of the receiver contacting Canada post will void the shipping guarantee.<br />
If you have an issue contact&nbsp;<a href="mailto:dreamharvest@protonmail.com">dreamharvest@protonmail.com</a>&nbsp;and we will act on behalf of the receiver. &nbsp;ONLY WE (SENDER) CAN DEAL WITH THE SHIPPER.&nbsp;Any item scanning delivered will be treated as such (after a check on our end to ensure the package was addressed as requested).<br />
If you do not have a secure drop spot or mail box for receiving packages you may request signature required in the order notes <strong>Privacy Policy</strong> Your order is packaged professionally, involving among other things, vacuum sealing, unmarked boxes &amp; packaging. No one will ever know what&rsquo;s in the package, absolutely no odor. Discretion is priority one, solid count, trackable shipment (know the delivery date) by Canada Post courier that requires a signature, shipped and packaged the same way as medical marijuana. Although recreational marijuana possession/usage is now legal, we are not operating under the federally approved marijuana system, but without issue. We operate responsibly, honestly, providing good customer service to make sure all our customers receive top quality product that is potent, authentic, clean, free of any type of foreign tainting such as mold, fungus, mildew, lacings of nutrients and fertilizers. We only require that you are 19 years of age or older, a mature Canadian citizen living in Canada with Canadian online banking to perform Interact E-Transfers as this is the only payment option. No cash, within Canada only, no pickups.&rdquo; </span></div>
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<div class="main-title"><span>Order And <font>Payment</font></span></div>

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<div aria-controls="collapseThree" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapseThree" id="headingThree" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>What are your Payment Instructions?</span></div>

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<div class="main-info"><span>Please DO NOT reference marijuana or dream harvest in the etransfer. Anything else will suffice. Thanks.<br />
To fully process we need to confirm your age.<br />
1)&nbsp;Send dreamharvest@protonmail.com the following: </span>

<ul>
	<li><span>- Date of birth</span></li>
	<li><span>- FULL picture of government issued ID (proof of age) &ndash; NOTHING CAN BE OMITTED</span></li>
	<li><span>- How you found out about us.</span></li>
</ul>
<span> 2)&nbsp;Send the etransfer to paymentsdh@protonmail.com. It is MANDATORY that in the subject line or memo you put nothing but the invoice number (OTHERWISE we cant process your order):<br />
Any transfer containing the word dream harvest or any industry related term will&nbsp;<b>NOT</b>&nbsp;be accepted whatsoever.<br />
<b>Security question</b>&nbsp;: Summer? <b>Answer</b>&nbsp;: harvest<br />
Once we receive confirmation from our merchant that the payment has been received we will fully process your order and send your package out. Your tracking number will be sent to you within 36hours of your package leaving our shipping center. Shipping is express so should take 2-4 business days.<br />
*please note that for the safety of your products, <b>we don&rsquo;t ship Friday</b>&nbsp;to avoid orders sitting In the uncontrolled environment of depot for up to three days. All Friday orders will be shipped prior to first cut off Monday morning. Thanks for your patience<br />
IT IS THE RESPONSIBILITY OF THE RECEIVER TO PROVIDE A SAFE LOCATION OR SECURE MAIL DROP SPOT, OR TO REQUEST SIGNATURE REQUIRED PACKAGING. ALL TRACKABLE ITEMS MARKED DELIVERED WILL BE TREATED AS SUCH.<br />
<b>IF YOU DON&rsquo;T RECEIVE A CONFIRMATION EMAIL PLEASE CHECK YOUR SPAM FOLDER.</b><br />
Thank You for choosing Dream Harvest </span></div>
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<div aria-controls="collapseThree2" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapseThree2" id="headingThree2" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>How Do Interac E-transfers Work?</span></div>

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<div class="main-info"><span>If you use online banking with a Canadian bank* or credit union, then sending an Interac E-transfer takes just a couple of minutes.<br />
Instructions will be provided with your online invoice and orders ship only after E-Transfer have been received.&nbsp;If we receive your payment by 12 pm PST (3 pm EST), your order ships the next business day, or else it ships the following business day.<br />
*Please note:&nbsp;If you bank with Tangerine, you need to call the customer service number prior to sending your e-transfer and confirm you want it to be processed. Once that is done, it can take up to 3 business days for payment to come through&nbsp;for processing. Thank you!&nbsp; </span></div>
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<div aria-controls="collapseThree3" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapseThree3" id="headingThree3" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>How do I send an Interac E-transfer?</span></div>

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<div class="main-info"><span>If you use online banking with a Canadian bank* or credit union, then sending an Interac E-transfer takes just a couple of minutes!<br />
You simply log on and find where it has the Interac E-Transfer&trade; option, then you go in and set up a new payee. You would enter the e-mail address as&nbsp;<a href="mailto: ordersDH@protonmail.com">ordersDH@protonmail.com</a>&nbsp;and set up your question and answer.<br />
The question should be order number (enter your order number here) and the password needs to be&nbsp;rightnow&nbsp;to make it easy for us to accept.<br />
If you get stuck, you can Google the name of your banking institution + how to send e-transfer and you should find lots of instructions. For information on sending an E-transfer, please contact your bank or&nbsp;http://www.interac.ca/en/interac-e-transfer-consumer.html<br />
*Please note:&nbsp;If you bank with Tangerine, you need to call the customer service number prior to sending your e-transfer and confirm you want it to be processed. Once that is done, it can take up to 3 business days for payment to come through&nbsp;for processing. Thank you!&nbsp; </span></div>
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<div aria-controls="collapseThree" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapseThree" id="headingThree" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>Can I add/edit/cancel my order?</span></div>

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<div class="main-info"><span><strong>Payment has NOT been sent</strong> Place an entirely new order for the items you want.<br />
Email&nbsp;supportDH@protonmail.com and request that we cancel your OLD order.<br />
Follow the payment instructions to complete your new order. <strong>Payment has been sent</strong> <b>If your order status is Processing or Completed:</b> Unfortunately we cannot make any changes to the order. It&rsquo;s too late.<br />
<b>If your order status is On Hold or Pending:</b> Cancel your pending payment. Place a new order for the items you want, and re-submit payment according to your new payment instructions.<br />
<b>Note:</b> We can edit shipping details anytime before the order is set to Completed. Please&nbsp;contact us&nbsp;immediately if you need to update your destination shipping address.<br />
<b>Note:</b> You can check the status of your order in your&nbsp;My Orders&nbsp;section. </span></div>
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<div class="main-title"><span>Secure & Free <font>Shipping</font></span></div>

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<div aria-controls="collapseFour" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapseFour" id="headingFour" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>How fast does it ship?</span></div>

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<div class="main-info"><span>FASTEST SHIPPING ACROSS CANADA (1 to 3 days) - FREE SHIPPING ON ORDERS OVER $200</span></div>
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<div aria-controls="collapseFive" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapseFive" id="headingFive" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>How will it be shipped?</span></div>

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<div class="main-info"><span>Your order will be discretely packaged and vacuum-sealed to protect and maintain your privacy. We ship from the Vancouver area using Canada Post Xpresspost mailers or nondescript boxes with no indication of what is inside.</span></div>
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<div aria-controls="collapseFive" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapse6" id="heading6" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>Why was my package sent with a Signature Required?</span></div>

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<div class="main-info"><span>Due to the nature of the industry, all orders will be sent with a Signature Required.</span></div>
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<div aria-controls="collapseFive" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapse7" id="heading7" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>My package is going to the wrong destination</span></div>

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<div class="main-info"><span>If you&rsquo;re tracking your package on the Canada Post website and it looks like it&rsquo;s headed to the wrong city, it&rsquo;s most likely due to human error at Canada Post. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.</span></div>
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<div aria-controls="collapseFive" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapse8" id="heading8" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>Canada Post tracking information has not updated recently</span></div>

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<div class="main-info"><span>If you&rsquo;re tracking your package on Canada Post&rsquo;s website and it has not updated in sometime, it&rsquo;s most likely due to your package missing a scan, which is fairly common.More often than not, members get their packages on time or a day later. If you do not receive it 2 days after your expected date, let us know so we can file a trace with the post office.If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you&rsquo;ll get it a few days later. If it&rsquo;s deemed unrecoverable, we will send you a 1x replacement package, free of charge.</span></div>
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<div aria-controls="collapseFive" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapse9" id="heading9" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>Canada Post says &quot;successfully delivered&quot; but I have not received my order</span></div>

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<div class="main-info"><span>There are 2 likely scenarios: </span>

<ul>
	<li><span>a) the postal worker put it in the wrong mailbox, or</span></li>
	<li><span>b) what often happens is that a postal worker will scan in all the packages saying they were successfully delivered then spend that day and/or the next day delivering it.</span></li>
</ul>
<span> If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office. Canada Post will file an investigation which can take 5 business days to complete. If they can locate the package, they will ship it to you and you&rsquo;ll get it a few days later. If it&rsquo;s deemed unrecoverable, we will send you a 1x replacement free of charge. </span></div>
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<div aria-controls="collapseFive" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapse10" id="heading10" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>Will I Get A Tracking Number With My Order?</span></div>

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<div class="main-info"><span>Yes once your order has been shipped you will be sent a confirmation email with a tracking number.<br />
All orders are shipped in priority of first paid first shipped, Monday-Friday (orders may be taken on stat holidays and will ship the next available day between Monday-Thursday).<br />
All items are shipped express. Buddies Canada is not responsible for any shipping delays that may occur. <strong>Replacement Products</strong> In the unlikely event that a strain or strains are unavailable after ordering we reserve the right to replace it with the closest possible product of equal or greater value. </span></div>
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<div aria-controls="collapseFive" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapse11" id="heading11" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>Do you have a phone number where I can call and speak to someone?</span></div>

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<div class="main-info"><span>Please contact us through email, our contact us form or live chat. We will get back to you as soon as possible.<br />
We are available Monday through Friday from 9:00am PST to 5pm PST. All emails received will be answered within 1 business day. <a href="mailto:dreamharvest@protonmail.com">dreamharvest@protonmail.com</a>.</span></div>
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<div aria-controls="collapseFive" aria-expanded="false" class="card-header collapsed" data-toggle="collapse" href="#collapse12" id="heading12" role="tab"><i class="fas fa-plus acc-closed"></i> <i class="fas fa-minus acc-open"></i> <span>Why do you need my ID?</span></div>

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<div class="main-info"><span>ID&rsquo;s are required for proof of age (19+). We keep all IDs stored on our server and purge them every quarter. You can choose to upload your ID document during the checkout process on your first order, or email it to us at&nbsp;<a href="mailto: support@Haute">support@Haute</a>&nbsp;<a href="https://www.health.com/" target="_blank">Health.com</a><br />
Acceptable forms of identification: </span>

<ul>
	<li><span>Driver&rsquo;s licence</span></li>
	<li><span>Birth Certificate</span></li>
	<li><span>Canadian/foreign passport</span></li>
	<li><span>Canadian Citizenship card</span></li>
	<li><span>Certificate of Indian Status card</span></li>
	<li><span>Permanent Resident card</span></li>
	<li><span>Canadian Forces identity card</span></li>
	<li><span>Liquor Identification card</span></li>
	<li><span>Firearm Acquisition/Firearm Possession card</span></li>
	<li><span>Provincial/Territorial Identification card</span></li>
	<li><span>Canadian National Institute for the Blind (CNIB) national identification card</span></li>
</ul>
<span> We accept the following file formats: </span>

<ul>
	<li><span>JPG/GIF/PNG Image</span></li>
</ul>
<span> Below are some ways you can convert your ID document into the formats listed above: </span>

<ul>
	<li><span>1) Camera enabled smart phone: Snap a photo of your ID using your smart phone, and then email us the attachment from your phone&rsquo;s email app.</span></li>
	<li><span>2) Webcam: Place your ID in front of your computer&rsquo;s webcam and take a photo of it. Email us the image. If you don&rsquo;t have webcam software, try:&nbsp;https://manycam.com/</span></li>
	<li><span>3) Desktop scanner: Scan your ID into an image file (jpg,png,gif), and email us the image.</span></li>
	<li><span>4) USB Camera: Take a picture with your camera, plug the camera into your computer via USB and then email us the image file.</span></li>
</ul>
<span> If you need any assistance verifying your age or sending us your ID document, don&rsquo;t hesitate to email us at&nbsp;support@Haute&nbsp;Health.com we&rsquo;e always here to help! </span></div>
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