<p><span>If you&rsquo;re tracking your package on Canada Post&rsquo;s website and it has not updated in sometime, it&rsquo;s most likely due to your package missing a scan, which is fairly common.More often than not, members get their packages on time or a day later. If you do not receive it 2 days after your expected date, let us know so we can file a trace with the post office.If a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you&rsquo;ll get it a few days later. If it&rsquo;s deemed unrecoverable, we will send you a 1x replacement package, free of charge.</span></p>
